
ORLÉMUR Ultimate Travel Companion
The most comfortable, compact, and eco-friendly premium travel pillow
Welcome to the ORLÉMUR Frequently Asked Questions.
Here you’ll find clear, detailed answers about our premium travel pillows—designed to help you travel light without sacrificing comfort.
This section is here to support you before, during, and after your purchase.
What is a travel pillow for?
A travel pillow is designed to support the head while sleeping in a seated position during journeys by train, airplane, or coach.
Its purpose is to reduce the risk of cervical muscle tension, allowing for more comfortable rest in transit—and helping you avoid painful neck stiffness upon arrival.
Why are travel pillows so disappointing?
Most traditional travel pillows are ineffective because they support the head below its center of gravity, allowing it to tilt sideways and creating muscle tension. Their excessive bulk behind the neck often pushes the head forward, compromising natural posture.
They are also bulky and typically filled with memory foam or polystyrene beads, which are petrochemical and non-recyclable materials.
Inflatable travel pillows are often uncomfortable and lack durability due to air leaks caused by low-quality plastic components.
For a deeper dive, we invite you to read our in-depth article on the subject.
Why Orlémur ?
Orlémur is a French brand of premium, durable, and innovative travel accessories designed to support lighter, more mindful travel—enhancing the experience through openness, discovery, and human connection.
The name Orlémur is a phonetic twin of the French expression “Hors les murs” (“outside the walls” or “beyond the walls”), as an invitation to step beyond boundaries and grow through the discovery of new places and cultures.
This belief is reinforced by our symbol: a window opening onto the world.
How will Orlémur travel pillows help me rest better?
Orlémur travel pillows are developed by a physician and are designed to support the head above its center of gravity, preventing lateral tilt.
They feature a hollowed rear section to avoid pushing the head forward, improving rest quality and reducing the risk of neck pain upon arrival.
Positioned behind the head, Orlémur pillows keep the neck clear—eliminating the feeling of pressure on the upper airways.
They are also more compact and more eco-responsible than traditional travel pillows.
Is the ORLÉMUR UTC travel pillow easy to carry?
Yes.
When empty, it is as compact as a pair of socks. Once filled, it becomes an elegant clothing pouch that organizes your belongings—and remains useful even if you don’t plan to sleep with it.
It is extremely lightweight : 90 g (3.2 oz) for ORLÉMUR UTC and 80 g (2.8 oz) for ORLÉMUR UTC Light – It won’t weight you down.
The multifunction rear drawstring allows you to attach it to a seat headrest or wear it crossbody—keeping your hands free while traveling.
Are Orlémur travel pillows versatile?
Yes.
Orlémur pillows improve resting comfort on any seat with a sufficiently reclining backrest, allowing gravity to naturally secure the pillow against the headrest.
They perform exceptionally well in first-class high-speed trains, on long-haul flights, and on long-distance coaches such as FlixBus or BlaBlaCar Bus.
Comfort doesn’t stop in transit: they are also ideal on a deck chair, poolside lounger, or at the beach.
Because they double as a travel pouch, Orlémur pillows remain useful throughout the entire journey—you’ll never regret bringing them along. It is the best travel pillow AND the smartest packing cube.
They also provide comfort at home, on a slightly reclined sofa or on lounge chairs such as Stressless® or Relax®, allowing you to nap comfortably without waking up with a stiff neck.
Do Orlémur travel pillows fit all body types?
Almost.
Because you fill the pillow yourself, you can adjust firmness to suit your preference, allowing it to adapt to the vast majority of body types.
The adjustable rear drawstring on the ORLÉMUR UTC model provides personalized comfort regardless of head size.
Are Orlémur pillows compatible with headphones?
Yes.
Simply reduce the amount of filling, as the space between the back of the over-ear headphones and the headrest is smaller.
For example, a pair of socks and underwear on one side, and a T-shirt on the other, is often sufficient.
Orlémur pillows leave the ears free, making them fully compatible with earbuds such as AirPods or earplugs, and they do not create uncomfortable friction with earrings.
Which countries does Orlémur ship to?
Orlémur currently ships to:
- European Union
- Switzerland
- United Kingdom
- Canada
- The United States
Shipping is free within mainland France.
International shipping fees apply, and customs duties may be charged depending on destination.
For destinations outside mainland France, please contact our team via the contact form for a tailored solution.
How do I care for my Orlémur travel pillow?
Your Orlémur travel pillow is machine washable at 30°C / 86°F.
Place it in a laundry bag to prevent abrasion of the silicone strip against the washing machine drum.
If no laundry bag is available, simply turn the pillow inside out so the silicone strip faces inward.
Do not use fabric softener. Air dry only.
Why are Orlémur travel pillows more eco-friendly?
Orlémur pillows use no memory foam or polystyrene beads, which are petrochemical and non-recyclable.
They are made with recycled cotton and BCI-certified cotton, and every component is selected for durability:
- YKK zippers, Woojin cord locks
- The fabric, silicone grip, elastic bands, and adjustment drawstring are all made in France
Their simple textile construction makes them easy to repair at a local alteration shop—maximizing the lifespan of your travel companion.
How do I use my Orlémur travel pillow?
Fill your Orlémur pillow with clothes while packing your luggage. Once seated, remove it from your bag, recline your seat slightly, and place the pillow behind your head. For more practical tips, visit the How it works section.
Where are Orlémur travel pillows made?
Orlémur travel pillows are assembled in Tunisia using 100% cotton fabric woven in France, composed of:
- 60% recycled cotton
- 40% BCI-certified cotton (Better Cotton Initiative)
The fabric is Oeko-Tex® certified, ensuring it is free from harmful substances for skin and hair contact.
Cotton provides superior softness, breathability, and comfort, is easy to care for, and prevents static electricity.
The blue-and-white weave also ensures discretion in the event of dandruff.
Where can I buy Orlémur travel pillows?
You can purchase Orlémur travel pillows directly on our website, as well as at JOLIBO, a beautiful concept store located at 1 rue Fabien Calloud, Annecy, France.
You can even try the pillows there on a reclining chair for a confident, stress-free purchase.
How does an Orlémur pillow make my trip more stress-free?
The pockets of your Orlémur travel pillow are sized to hold at least one full change of clothes (T-shirt or light sweater, socks, underwear).
This gives you peace of mind—even if your luggage is delayed or lost in transit.
The more you use your Orlémur pillow, the better you’ll know how to fill it for your personal comfort—making each journey more comfortable than the last.
Pack light. Free your mind.
Do Orlémur pillows allow me to carry more items?
Yes—and No.
Orlémur’s mission is to help travelers travel lighter, with peace of mind, to better enjoy the enriching Orlémur pillows are designed as multifunctional travel accessories that fit inside your luggage, ensuring better hygiene and eliminating the need to attach a pillow to the outside of your bag—avoiding the “tourist look” that makes pickpockets happy.
Many transport companies have increasingly strict baggage policies and may consider external travel pillows as additional luggage.
Travel light.
What are the delivery times?
Delivery times vary by destination.
- Mainland France: typically 5 business days, shipped via La Poste with tracking
- International orders: precise estimates are provided after contacting us via the contact form
Can I modify or cancel my order?
If your order has not yet been shipped, we will do our very best to accommodate your request.
Can I return my travel pillow?
Yes.
You benefit from a 14-day right of withdrawal, in accordance with applicable regulations. Return conditions are detailed in Article 7 of our Terms & Conditions.
Customer satisfaction is a top priority at Orlémur.
Even beyond the legal 14-day period, a solution will always be found—please don’t hesitate to contact us.
Is my Orlémur pillow covered by a warranty?
Yes.
Your Orlémur travel pillow is covered by warranty. Please refer to Article 10 of our Terms & Conditions.
How can I contact Orlémur?
Via our contact form.We carefully respond to every inquiry.